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I've had a car accident, is it my fault?
If you have a driver pull out in front of you at a junction or run a red light in front of you causing an accident you might rightly think it isn’t your fault. But it isn’t always as clear cut and it’s important to gather all the information to prove who is to blame.
Whether the evidence points to you being at fault or it proves you didn’t cause the collision, EvolveArc can help you understand if you were at fault, get your car repaired and back on the road. All customers receive our same high standards of care regardless of whether they caused the accident or not.
We can help you
Step 1
All it takes is one phone call to our expert customer service advisers and we will do the rest. We will ask you to talk us through the accident to give you clarity and to enable us to explain where the fault potentially lies and what services we can offer.
Step 2
We’ll make an accurate and comprehensive assessment of the damage, take photos and deal with either your own or the third-party insurer, providing a comprehensive quote for the accident repair.
Step 3
As soon as the work is authorised, we’ll arrange for your car to be collected and you to be provided with an equivalent courtesy car for the duration of the job.
Free estimate guaranteed within 15 minutes
The benefits of using EvolveArc
With a fault claim we have to go through your insurance company, and you’ll have to pay any policy excess.
However, if you go through EvolveARC we deal with your insurer on your behalf and we can waive a percentage of the excess. You’ll also still get a courtesy car while the repairs are undertaken.
We can even help you decide whether it’s worth making the claim through your insurer or whether it’s more cost effective to pay for any repairs privately.
Unlike insurers, however, we don’t penalise you for being at fault and you’ll receive the same excellent customer service and standard of care we give to everyone. You’ll also be able to jump the queue, book a repair and get a courtesy car right away rather than wait weeks or even months with some insurers suffering from lack of repairer availability.
Frequently asked questions
It really depends on how extensive the damage is, but most repairs take around seven days. Simple surface repairs might take as little as two while complex jobs can take more than a week. We aim to have most vehicles in our repair centres within 48 hours of your first contact with us
It depends. If it wasn’t your fault and you didn’t go through your insurer it shouldn’t make a difference to your premium or renewal. If it wasn’t your fault and you do inform your insurer it may affect it negatively. If you were at fault then it will have to go through your insurance company, you can lose your no claims bonus and it will likely impact any renewal.
It’s impossible to provide one price because ultimately it will depend on the extent of the damage and the complexity of repairs required. We can give you a competitive quote for the work to be carried out privately, using premium quality parts that will last. Any work will be done to the same exacting standards whether it’s through an insurer or you pay for it yourself.
Been in an accident? Bumped your car? Contact us for a competitive quote to repair your vehicle: 024 7509 0188
Pick from our three accident repair garages
Coventry
Unit 13 Boston Pl, Coventry CV6 5NN
024 7509 0188
Birmingham
249 Tyburn Rd, Birmingham B24 8NB
0121 758 5421
Leicester
12 Ashville Way, Leicester LE8 6NU
0116 243 6175